Mercedes Service Competition Allows Techs To Shine

Emmanuel P November 22, 2012

Held in Stuttgart from November 19 to 21, Mercedes-Benz has announced the results of the Mercedes-Benz Global TechMasters competition. This is an event, held for the 7th time, where Mercedes technicians from around the globe partake in a series of skills tests where a top technician is eventually selected.

Culled from a series of national championships where more than 12,000 employees participated, Mercedes-Benz brought 96 National Champions from 16 countries as qualifiers for this year’s finals. Participants competed against each other in both practical and theoretical tests. In addition to the winners in the individual categories, the best workshop team was also chosen based on a complete run-through in the workshop.

While the best workshop team came from the U.S., individual winners in different categories were:

1st place in the individual category “Certified Service Advisor”: Japan
1st place “Certified Diagnostic Technician”: Germany
1st place “System Technician – Powertrain”: USA
1st place “System Technician – Driving Stability”: Germany
1st place “Maintenance Technician”: Russia

Dr. Dieter Zetsche, Chairman of the Board of Management of Daimler AG noted, “Excellent service needs excellent employees – and we have them. This is proven by numerous independent studies in which our service receives top ratings year after year. With the Global TechMasters we ensure that this fact will remain so in the future. They are an important part of the qualification and motivation of our service teams worldwide – and finally to the success of Mercedes-Benz.”